Quality Assurance Contact Form - Bold Rock Hard Cider

Thank you for reaching out to us with your question or concern that you are having with one of our products. To best serve your needs, please provide us as much information as possible when filling out the form below.

We strive to reply to each and every consumer outreach as soon as possible. Our current response time is typically within 2 business days.

Thanks for your time and feedback, and for being a fan of Bold Rock.

Name(Required)

First Last

Email(Required)

Phone(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Beer Brand

Please tell us as much as possible about the Victory product you’re inquiring about, including packaging, product date of birth, as well as when and where you purchased this product. If you cannot find it on the list please fill in “Other”

Bottle, Can or Keg?(Required)

Package Configuration(Required)

Please enter the Date and Time listed on the bottle or can*(Required)

This would be indicated by “Date of Bottling/Birth” (DOB*) OR “Best By”/”Enjoy By”. This is printed directly on the bottle label or bottom of the can in the format: “DOB MM/DD/YY HH:MM:SS”. The DOB is also printed on the outside of all of our cardboard cases and on keg rings. If it’s a Vintage Eligible product, the DOB will be after the word VINTAGE, in a 3-digit Julian date code, followed by the time

Time(Required)

Purchase Date(Required)

Please tell us when you purchased this product.

Purchase Location(Required)

Please tell us where you purchased this product.

Was this product stored cold or warm in the retailer when you found it?*(Required)

Warm storage (non-refrigerated)

Cold storage (refrigerated)

Other

Detailed Description of the Issue*(Required)

Try to use words that accurately describe your sensory experience. I.E. – the “skunk” rule: don’t say “skunky” unless the beer actually smells like a skunk.